HP Photosmart Premier questions & answers

HP Photosmart Premier is used to correct, organize, catalogue your pictures
Rajesh Gupta
Answer by Rajesh Gupta

To stop the "HP Photosmart Premier" program, you can try the following steps:

  1. Press the "Ctrl+Alt+Delete" keys simultaneously on your keyboard.
  2. This will open the Task Manager window. Look for the "HP Photosmart Premier" program in the list of running applications.
  3. Select the program and click on the "End Task" or "End Process" button.
  4. Confirm the action if prompted.
    This should terminate the program and stop it from running on your computer.
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Question by Guest
278 views
May 31, 2011

How do I uninstall HP Photosmart Premier? When I try to remove the application it tells me to not uninstall it because it interferes with other Imaging Products.

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Answer by Pete Clapp

HP Photosmart Premier is a standalone application that allows you to create photo projects or share and organize your pictures. Press Alt + Ctrl + Delete key combination, open the Task Manager and close all related applications. After that, try to uninstall it using Add or Remove Programs feature.


Is this doesn't work, you can use Revo Uninstaller. Even if it can't uninstall the application normally, it will force it to uninstall by wiping out all traces of its presence from the system.


After that, try running AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system.

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Answer by Dan Angel

Most probably the System Restore will not re-install your program, but you can try if you have created a restore point. Usually this feature will re-install only the program's registry entries.
Anyway, since the file is extremely large, you can download and install HP Photosmart Premier from the HP Support web page. You can use a download manager to speed up the process. A list with the download managers can be checked on the Software Informer database.

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Question by Vicki 1
407 views
July 13, 2008

When I open HP Photsmart Premier 6.5, my folders with all my pictures are listed properly. But when I click the folder, it says: "No photo available". I can view all my pictures when I open the HP Document Viewer software. I don't know what had happened. I don't want to download Photosmart again because I don't want to lose my pictures. What can I do?

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Answer by Rusty

Vicki
I got nervous also when using the new Premier 6.5 today. I was in fear also of losing my photo's, so what I did is found my pics folder and put a copy of the folder in My Documents, this way I know I won't lose them while I was trying the new product. Just save them somewhere else as a backup or put them on a CD for future download.

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Question by Wayne 9
314 views
September 22, 2008

We have been using HP Photosmart Premier 6.5, but it now refuses to communicate to our HP Deskjet 5440. When we tell it to print a selected and edited picture, the next page we see has no picture on it and nothing comes up when I click on the drop-down help menus. The other programs on our computer print normally.


I tried to find a place from which I could re-install the software online, it came with the computer and we have no disc, but I can't seem to find it anywhere.


Any suggestions?


Thanks,
Wayne.

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Answer by Alex Urbach

You can download the application from HP Support but it's restricted to some operating systems. For example, any version of Windows above XP 64-bit is not supported.


Remove the old application, download the new package and install it.

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Answer by Dan Angel

I suggest you uninstall the application from your computer, download and install the latest version from the HP Support web page. Identify your printer number, select your operating system and download the application. Since the installation file is large, you can use a download manager from the Software Informer database. After the installation process is complete, update your .Net Framework. This should fix the problem.

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Question by Guest
275 views
January 22, 2010

I'm using HP Photosmart Premier 6.5. When I click on a folder in the view option, I receive a "No Images Found" message. What is the solution? Is there an advanced or upgraded version of this software available? I use this program many hours a week. I work with thousands of photos.

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Answer by Pete Clapp

Yes, there is an upgrade available that should fix your problem. Navigate to HP Consumer Support page, click the red Download button, save the file to your computer and install the application following the provided instructions. Make sure you remove the previous version before installing the new one.

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Question by Guest
271 views
December 13, 2009
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Answer by Julia Bocchetta

If the application doesn't detect your videos, it means it doesn't support the file type of the downloaded videos. Try installing some codecs, they may increase the compatibility of the application with those video formats.

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Question by Hans 5
256 views
November 1, 2008

This editing and viewing program stopped working. It said that the file is corrupted. I downloaded the new software, but I don't like it. I want the old one back. I re-downloaded my CD from the HP's site but still no luck. I could do much more with the old editing and viewing program. What can I do?

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Answer by Dan Angel

Unfortunately, the oldest versions of the program have been superseded by the new software. You can try using Google search engine in order to find the old version that you like. Also, you can contact HP Support team and ask them to send you a link to download it.

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Question by Guest
222 views
December 13, 2009

The only way I can print pictures is to save them to desktop and then print them. My Premier is not working properly

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Answer by Julia Bocchetta

Try uninstalling the application and then installing it again. This should fix it. You can use your Support CD to re-install the application.

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